Moroccan Lounge Frequently Asked Questions

**What are your hours** 
We do not have set hours. The time listed on the ticket page for your event (and the ticket itself) is the time that doors open. If there are multiple shows in a night, you will be admitted at the time listed on your event’s ticket page. We usually close about an hour after the show ends.

**What are the set times**
We do not announce set times in advance, as they are always subject to last-minute changes. Shows generally begin 30-60 minutes after doors open. One to three support acts usually precede the headliner. On weekdays, most shows end before midnight. If your show is marked as an “Early Show” it will likely end by 9:30pm. Every show is different, so the only way to guarantee you won’t miss anything is to show up at the time on your ticket and plan to stay for the duration.

**Where do I park?**
Street parking in our neighborhood is relatively easy for Downtown LA. Check the signs, but most meters are free after 6pm. We do not offer valet parking or a customer lot. Rideshare is a great option (especially if you’re going to take advantage of our full bar) and the Metro Gold Line Little Tokyo / Arts District Station is a 5 min walk away.

**How can I get tickets to a Moroccan Lounge show?**
You can purchase tickets online by clicking the TICKETS icon on any show page on our site and will be taken to the Ticketmaster site.Need help? Here’s how to contact the Ticketmaster Support team:

• Click the Contact the Organizer button in your confirmation email, or on the event listing page
• Click the Contact the Organizer button included in your order on the Tickets page of your Ticketmaster account
• Call the support number included in the confirmation email

**If a show is canceled, where do I get a refund?**
If a show is canceled, refunds are available at point of purchase. You will be refunded automatically if you purchased a ticket through Ticketmaster. Please note openers are always subject to change.

**What are my payment options in the venue?** 
Cash is king, but we also accept American Express, MasterCard and Visa at our bars. If tickets do not sell out in advance, they will be sold at the door on the night of the show (cash only). A limited amount of standby tickets may be made available at the door when the show opens. We have ATMs on-site.

**How old do I have to be to get into the club?**
Please check the show page to verify age limits for individual Moroccan Lounge shows. Many are ages 21+ and under no circumstances will we make exceptions to the published age requirements of our events.

**My friend and I just started a band, how can I get us a show booked at the Moroccan Lounge?**
The best way to get a show at the Moroccan Lounge is to e-mail info@themoroccan.com to the attention of our Talent Buyer, Duncan Smith. Booking requests are not accepted via phone or at the club itself.

Please include the following in your e-mail:

• Band Name
• Links to music (Soundcloud, Bandcamp…)
• Links to social media (Facebook, Twitter)
• Local show history (When, where, ticket price and your individual draw)

Due to the high volume, we will listen to every submission, but may not be able to respond to all booking requests.

**Do your clubs have seats?**
The Moroccan Lounge is a General Admission standing room only venue. There is limited booth seating in the bar area, and accommodations will be made for anyone medically unable to stand.

**Do I need to bring ID?**
Yes, currently-valid, government-issued photo ID is required for entry to all shows. In the case of All-Ages events, children under 16 or without ID will be required to be accompanied by an adult.

**Can you scan my tickets off my phone?**
Yes! Just have the brightness turned up full blast to make it easier.

**What kind of drinks do you have?**
We have a bar with plenty of H20 and soft drinks along with a wide selection of beers (on-tap and bottled), wine and spirits.

**I have a blog. Do I count as press?**
The Moroccan Lounge doesn’t issue press passes or photo passes. All press inquires should be directed to the band’s publicist, label or management.

**Can you give me the contact of someone with the band/label/agent?**
Unfortunately, we cannot give out that information. Legitimate press know they can often find contacts for artists’ representatives on their Facebook page and/or website.

**Can I bring my camera?**
Photo policy varies for different artists and is usually not determined until day of show. You can bring a nonprofessional camera to most shows, and you can inquire about the photo policy at the door. Any camera with a detachable lens will be considered a professional camera and require clearance by the artist in advance.

**Is smoking allowed inside the club?**
Sorry, there is no smoking allowed inside the venue, however there is a smoking section outside the venue.

**Is there re-entry?**
There is no re-entry to The Moroccan Lounge and all exits are final, excluding the smoking area.

**Do you rent your rooms for private events?**
Of course!. Please email info@themoroccan.com for more information r check out our Private Events page.

**Other Moroccan Lounge Rules and FAQs**
No flyers, stickers, or handbills will be allowed in the club.

You will be ejected for throwing ANYTHING.

No outside food, beverages, markers, spray paint, weapons (includes pocket knives).

Handicapped seating is available. Please arrive 15 minutes before doors open.

You must show proof of age by government-issued photo ID and get a wristband to be served at the bar.